Services that Create Outstanding Results
With the industry experiencing a reduction in play, thriving clubs will be those with creative employees who consistently look to encourage increased participation.
Acumen Golf’s Owner and Director of Operations, Michael Hatch observes that “we work closely with owners and members who serve on a club’s Board of Directors. Many challenges of golf club management frequently revolve around customer service and a consistent sales process not being embedded in the heart of the club.”
“By using a variety of methods for feedback, consumer needs, desires and concerns are identified. We can facilitate working sessions and communications and analyze results returned directly to us as a third party.”
Acumen Golf Consulting works with a wide variety of golf clubs and has consulting services to address all your needs. Our current portfolio includes a high-end public golf course as well as a busy daily fee course in the Midwest, member owned equity country clubs in Virginia, in addition to a member owned and managed private club in Maryland.
Acumen Golf Consulting offers:
- Day to day operational management
- Agronomic plans
- Analysis of competition and products offered
- Strategic planning
- Sales and marketing strategies
- Expense management
- Mystery shopping services
- Member and non-member focus groups
- Structured surveys
All of our services are inclusive in competitively priced consultations. We collaborate with each client to tailor our work to best meet your club’s specific needs.
Please call us for additional detailed information on how our experienced team of golf industry professionals can guide you and your club to new heights of competitive advantage and success.